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Policies

Domestic Shipping

  • JuiceFactory.com.au aims to ship all items same day, however, this is not always possible and no guarantees are made.
  • Shipping is fulfilled by Australia Post.
  • During the checkout process you will have the choice between Express Post and Parcel Post.
  • Orders via the Express Post service can be tracked on http://auspost.com.au/track/ by using the tracking number provided when you order is completed.
  • Parcel Post items are usually delivered within 2-5 business days, however, this can vary and no guarantee is provided.

International Shipping

  • JuiceFactory.com.au aims to ship all items same day, however, this is not always possible and no guarantees are made.
  • Shipping is fulfilled by Australia Post. Once you have the items you would like to order in your cart, use the shipping estimator on the checkout page to see the shipping cost.
  • Once your order has been sent, we can no longer take any responsibility for it.
  • You are responsible for customs and all other fees and restrictions in your country.

Dates We Cannot Ship

  • JuiceFactory.com.au cannot ship on Australian or West Australian public holidays. Orders on these days will be shipped next business day. The dates are:
  1. 14 April 2017
  2. 17 April 2017
  3. 25 April 2017
  4. 05 June 2017
  5. 25 September 2017
  6. 25 December 2017
  7. 26 December 2017

Returns

  • As taste and preference are subjective to the user, we are unable to replace or refund our juice products.

Terms & Conditions

  • You must be 18 years or older to use or purchase from this website.

Privacy

  • JuiceFactory.com.au or its employees will never be give out or sell your information to anyone, ever. It’s that simple.

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